Control of the gaming machine keys is now a gaming license compliance issue and venue managers are responsible for this... so therefore this is a serious matter!

Smart Operator’s Key Registry Module not only ensures venue compliance but increases security by requiring staff to digitally “sign” out the keys whenever required using onscreen technology. Smart Operator logs the exact time and reason.

If a venue ever did have a security breach Smart Operators logs make locating problems via security camera footage significantly easier by giving exact time and date stamps of all events. No more filtering through hours of camera footage.

Smart Operator allows Trusts to confirm and check that any time on site billed by service companies is correct and accurate. Smart Operator’s Key Registry Module will log the exact time the keys are signed out and back in by service technicians. Other service logs can also identify more details of the service call for audit purposes such as door open/closed, cage open/closed times and power up/down times to remedy the technical problem.

Both trusts and service companies alike can be reassured that service time billed is actual service time, and remove any likelihood of service personnel charging for time not actually spent fixing the machine fault.

The key registry report and the service log reports can of course be printed out via any venue printer.

Smart Operator’s extensive data logging capabilities provide peace of mind for all parties.